Let me first welcome you to the website of Shah Alam City Council (MBSA). In line with current developments that emphasize the use of ICT in everyday affairs, MBSA is committed in providing a user-friendly website in delivering its service.
Customer does not only require an efficient service, but also a service that is quick and easily accessible at any time, from anywhere. Dealing with MBSA or other Local Municipal Council (LMC), is now no longer confined to the office hours alone. This website provides a variety of services such as eComplaint, iCompound, iTax, iRent, iLicense, eOSC (e-Delivery), OSC Portal (checking status), mySMS System, Website Feedback, and Online Payments.
MBSA has also received the Five (5) Stars Website Rating during an assessment conducted by the Multimedia Development Corporation (MDeC). This impressive recognition is achieved through the efforts and commitment of the management, the employees and the residents of MBSA entirely, without the assistance of private consultants.
ICT world is always changing rapidly without any boundary. Hence, in order to enhance service delivery of MBSA, customers are welcome to make suggestions / views on MBSA service delivery and this portal. The feedback can help MBSA to perform the required improvements. I hope this website can be a platform to facilitate the public in dealing with MBSA, in line with the policy of "Best Service". With that, happy browsing the official website of MBSA.
Y.Bhg Dato' Ahmad Zaharin Bin Mohd Saad
DPMS, SMS, BPC
Majlis Bandaraya Shah Alam