Managing public relations, public complaints, issuing a press statement, providing speech for ceremony, managing entertainment event and managing publication materials.
Promoting and marketing Council activities as a better known, understood and respected institution by the local community.
Coordinating and organizing religious activities, sports, recreation, culture, art, and tourism for staff and public benefits.
Coordinating residents' associations.
Introducing community-based activities, sports, recreation, culture to the residents of Shah Alam and foreign tourists.