MS ISO is Malaysian Standardization (International Organization for Standardization) Geneva
8 basic principles of MS ISO 9001: 2000:
Client is the focus
Involvement of members of the organization
Management based on a system
Making decisions based on facts
Relations with suppliers for mutual benefit
List of Quality Procedures for Shah Alam City Council
Shah Alam City Council (MBSA) received the MS ISO on 21 September 1999. MBSA has been recognized with MS ISO 9001: 2008 on 20 September 2011. Below is the existing scope registered with SIRIM QAS Sdn. Bhd.:
Approval for Licenses
Tender & Contract Management
Approval for CF
Approval for Layout Plans
Management of Tax Assessment
Collection of Tax
Approval for Plans for Establishing a Development
Approval for Landscape Plans
Approval for Infra Plans
Approval for Building Plans.
The scope of certification is added to the following activities: -
Production of NTC
Management of Graves
Application for Approval of Temporary Permits and Constructions
Management of Confiscated Goods
Application for Equipment for Entertainment.
Management of Money Collection at the Counter.
Standardisation & Management of Multipurpose Halls
Recertification audit was held on 22 & 23 August 2011. The audit did not find any NCR and certification resumed until 20 September 2014.